01. The scope of this policy
This policy explains how Vendra handles information when you use the app. Vendra is intended only for people aged 18 or older.
02. User ID and coins
We collect your app user ID and coin information, including your balance and changes to that balance, to identify your app profile, provide purchased coins, and operate coin-based features. We do not use these records to sell personal information or build advertising profiles.
03. Information stored on your phone
Your locally saved app content, preferences, and conversation history are stored on your device for use in the app. Except for the online processing and communications described below, we do not collect that local content as part of our core service records. Clearing app data or uninstalling the app may remove locally stored content.
04. Online AI processing
When you send a message to an AI character, the message and relevant recent conversation context are transmitted to the online AI service to generate a reply. If you choose an image and send it, that image is also transmitted. Character instructions and language context may accompany the request.
The current AI integration uses OpenRouter to route requests to model providers. These providers process request content under their own policies; their retention practices can differ, and we do not promise zero retention by third parties. Do not submit information you do not want processed by an online service.
See OpenRouter’s Privacy Policy. AI processing requires an internet connection.
05. Purchases and direct contact
Coin purchases are handled through Google Play. Payment details are handled by the store under its own privacy terms; Vendra does not ask you to provide card details on this website.
If you contact us, we necessarily receive your contact details and the information you choose to share so that we can respond. Please avoid sending sensitive information or unrelated personal content.
06. Use, sharing, and retention
We use information to operate requested features, maintain coin balances, address purchase problems, and respond to support requests. Information may be processed by providers needed for these functions, or disclosed when required by applicable law. Online service providers may process data outside your country.
We retain service records only as needed for these purposes and any applicable legal obligations. Device content remains until you remove it or clear the app’s data. Provider-side AI retention is governed by the relevant provider’s terms. We use reasonable safeguards, but no storage or transmission method is completely secure.
07. Your choices and requests
You can choose not to use online AI, not to send an image, and to remove local app data through your device settings. To request access, correction, or deletion of user ID and coin records, contact fum.fum801@gmail.com. Rights and any necessary record-retention exceptions depend on applicable law. Removing local data does not itself request deletion of service records.
08. Adults only and policy changes
Vendra is not intended for anyone under 18. If you believe a minor has provided information, contact us so we can review and take appropriate action. We may update this policy as the service changes; the effective date above identifies this version.
Privacy contact: fum.fum801@gmail.com.